Frequently Asked Questions

Your academic advisors are always here to support and guide you through your journey toward degree completion and educational success. Here are some frequently asked questions and answers that may also be helpful to you.




Q: Why do I need to meet with an advisor?
A: Your academic advisor can assist with everything from course selection, to program planning, to degree completion preparedness. Basically, if you have a question, your advisor can either help answer it for you, or point you towards the person who can.

Q: When should I meet with an advisor?
A: Students are required to meet with an advisor before the start of any program. Once you start taking courses, it’s recommended that you speak with your advisor once per semester, or anytime you have an issue you cannot resolve via other resources.




Q: How do I change my major or concentration?
A: Please consult with your advisor to discuss the impact of changing your major or graduate degree program. If, after that conversation, you decide to change, simply complete the Program/Major Change Form and email it to your advisor.

Program/Major Change Form for Metro Atlanta and Online Students >
Program/Major Change Form for Macon Students >  

Q: Can I test out of any of my remaining classes?
A: If you are an undergraduate student, credit is awarded for examinations administered by the College Level Examination Program (CLEP) for scores of 50 or higher on general or subject exams. CLEP credit will not be awarded if the student has already taken the equivalent college-level course.

Graduate students who want to take CLEP examinations for graduate-level foundation courses, must complete the exams prior to matriculation into the program. After enrollment, CLEP’s for foundation courses will not be accepted. CLEP credit will not be awarded if the student has already taken the equivalent college-level course. CLEPs are not accepted for any MBA courses other than foundation courses.

You can find a list of CLEP examinations on College Board's Mercer University page.

Q: How do I register for classes?
A: You can register for classes by using the online registration tool in MyMercer. If you have difficulties with the online registration tool, registration instructions are available on the Registrar's website.

Q: Where do I find the class schedules?
A: The schedule of available courses for current and future semesters can be found on the Registrar's website. (Select your respective campus once on the Registrar's homepage.)

Q: How do I find my course syllabus?
A: The syllabus for each course will be posted in Canvas. If your syllabus is not in Canvas, please contact your instructor. You can find faculty contact information by using the faculty directory.

Q: How do I find my required textbook(s)?
A: You can find your required textbooks by using the “Find Textbooks” tool on the Mercer Bookstore’s website.

Q: How do I find the room for my class?
A: The classroom for Atlanta courses can be found in MyMercer under the “My Class Schedule” link. For Douglas and Henry classes, the classrooms will be posted on a billboard as you enter the building.

Q: How do I contact my instructor?
A: You can find your instructors contact information in the SSBE Faculty Directory.

Q: How do I know if I’m full-time or part-time?
A: If you are an undergrad student, you must enroll in 12 credit hours per semester to be full time, or a minimum of 6 hours to be considered part-time.
If you are a graduate student, you must enroll in 9 hours per semester to be full time, or a minimum of 5 hours to be considered part time.

Q: I’m an online student. What do I need to know?
A: To prepare for online instruction, you’ll attend an online orientation, where you’ll learn relevant information including required materials, information on computer specifications, and how to use Canvas. Canvas is Mercer’s course management system, and it’s what you’ll use as a student to complete and track your coursework. You’ll use your Mercer login credentials at to access this system.




Q: What is the difference between dropping a class and withdrawing from a class?
A: Dropping a class means that the course is eliminated from your schedule altogether, as if it never existed. Dropping is only available for a short time at the beginning of a semester or session, please check the Registrar’s Academic Calendar for the drop/add dates for each term.

If you want to stop attending a course, and it is beyond the drop/add deadline, you may withdraw from the course if it is not yet beyond the “last day to withdraw” as published on the Registrar’s Academic Calendar page. The grade for all withdrawn courses is “W”, which has no academic impact.

Academic Calendar for Metro Atlanta and Online Students >
Academic Calendar for Macon Undergraduate Students >
Academic Calendar for Macon Graduate Students >

Q: How do I withdraw from a course?
A: To withdraw from a course, from all courses in a semester, or from the University, log into MyMercer and use the online withdrawal utility in MyMercer. Before you withdraw, be sure to read the Withdrawal Policy on the Financial Aid website, and consult with your Financial Aid advisor to ensure there is no impact on your aid.