Dr. Carol J. Cagle

Associate Professor of Management Science


  • PhD, Business Administration, Management Science, University of Texas at Arlington
  • MS, Management of Technology, Georgia Institute of Technology
  • MS, Computer Science, George Washington University
  • BS, Computer Science, Naval Postgraduate School

Dr. Cagle joined Mercer University faculty in 2012 as an Associate Professor of Management Science from a position as Lecturer with Texas Christian University. She left industry to pursue academic interests, serving in government and industry positions including Department of Defense, the Naval Research Laboratory, CSX Technology, NASA, and Honeywell (formerly Allied Signal).


  • Supply Chain Analytics
  • Operations Management
  • Data Science

Memberships/Leadership Positions

  • The Institute of Operations Research and the Management Sciences (INFORMS)
  • American Society for Quality (ASQ)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Association of Computing Machinery (ACM)
  • Institute of Electronic and Electrical Engineers (IEEE)
  • Decision Sciences Institute (DSI)
  • Production and Operations Management Society (POMS)
  • Academy of Management (AOM)
  • American Production and Inventory Control Society (APICS)

Professional Interests

Dr. Cagle’s primary research and teaching interests are in the application of supply chain and operations analytics in industry. Her current interests include airport operations focused on early detection for near misses and process improvement in academic institution processes.

Recent Publications

  • Etienne Musonera, Carol Cagle, “Electric Car Bran Positioning in the Automotive Industry: Recommendations for Sustainable and Innovative Marketing Strategies,” Journal of Strategic Innovation and Sustainability, 14(1) 2019.
  • Steven J. Simon and Carol J. Cagle, “Culture’s Impact on Trust, Distrust, and Intentions in Data Theft Environments: A Cross-Cultural Exploratory Study.” Journal of Global Information Management 2017.
  • Carol J. Cagle, “Capacity Strategy and Decisions for Modern Times,” Faculty Research and Writing Colloquium, Center for Teaching and Learning, September – April 2017.
  • Steven J. Simon and Carol J. Cagle, “An Analysis of Trust, Distrust, and their Antecedents: Development of a Comprehensive Model of Consumer Intentions in Technology-Driven Transactions.” Management Information Systems (MIS) Review March 2017.
  • Carol J. Cagle, “Teaching with the Forecaster Simulation Revisited,” LINKS Simulation Newsletter, November-December 2016.
  • Carol J. Cagle and Alan R. Cannon, “Capacity and Financial Performance: A Review and Assessment of the Empirical Literature.” Journal of Supply Chain and Operations Management 12(2): 12-32. 2014.
  • Bongsug Chae, David Paradice, James F. Courtney, and Carol J. Cagle, “Incorporating an ethical perspective into problem formulation: implications for decision support systems design.” Decision Support Systems 40(2): 197-212. 2005.

Contact Dr. Cagle


3100 Mercer University Drive
Atlanta, GA 30341
Stetson Hatcher School of Business, Room 207